Data protection

bok33 Privacy Policy —
Our Commitment to Protecting Your Data

Your privacy is our highest priority at bok33. Read this policy to learn exactly how we collect, store, and safeguard your information.

Last Updated: January 1, 2026

Why Your Data is Secure bok33?

Bok33 uses internationally certified security measures to protect your privacy.

256-bit SSL Encryption

Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can access or read your information.

Secure data storage

Your data is stored on secure servers. Regular security audits are conducted, and only authorized personnel have access to your information.

No data sold to third parties

Bok33 never sells, rents, or shares your personal information with any third party. Your data is used solely to provide our services.

Cookie Controls

You decide which cookies to allow. All cookies except essential ones are optional, and you can turn them off at any time.

Right to rectification

You have the full right to correct any inaccurate information stored in your profile. Contact our support team and we will take action promptly.

Right to erasure

If you close your account, you may request that your personal information be deleted. Your data will be erased unless we are required to retain it by law.

1 Introduction

Welcome to bok33. This Privacy Policy explains how we collect, use, store, and protect your personal information. bok33 is a trusted online gaming and betting platform serving users in Bangladesh, and your privacy is our top priority.

By using the bok33 platform, you agree to this Privacy Policy. Please read it carefully before registering. If you have any questions, feel free to reach out to our support team.

Scope of This Policy This Privacy Policy applies to the bok33 website, mobile app, and all digital services.

Bok33 complies with Bangladesh's Digital Security Act and international data protection standards. We believe you should have full control over your personal data, which is why we always manage our data collection practices with complete transparency.

2 What Information We Collect

We collect various types of information during registration and while you use our services. This data collection is essential to delivering a seamless and secure experience.

Directly Provided Information

  • Full name (as per national ID)
  • Date of Birth & Age Verification Details
  • Mobile number and email address
  • Mobile banking account details (Mobile Banking, Nagad, Rocket)
  • Details from identity documents submitted for verification
  • Your preferred games and betting preferences

Automatically Collected Information

  • IP Address & Device Information
  • Browser type and operating system
  • Platform activity logs (login times, bet history)
  • Data collected from cookies and similar tracking technologies
  • Transaction history and financial activity
Data type Reason for Collection Retention Period
Identity information KYC Verification & Age Confirmation For the duration of active account + 5 years
Transaction information Payment processing and fraud prevention 7 Years (Legal Obligation)
Contact information Sending Support & Notifications 2 years after account closure
Device and log information Security and fraud detection 90 Days
Cookie Information Personalized experience and analytics Session / 30 Days

3 How We Use Your Information

Bok33 uses your information only for specific, legitimate purposes. We never use your data for anything else without your explicit consent.

For Service Delivery Purposes

  • Account Registration & Management
  • Deposit and withdrawal processing
  • Ensuring Gaming & Betting Services
  • Customer Service & Support
  • Building a personalized gaming experience

For security and legal purposes

  • Fraud Detection & Prevention
  • Compliance with anti-money laundering (AML) regulations
  • Age verification and responsible gaming compliance
  • Fulfilling Legal Obligations
  • Dispute resolution and investigation support
Marketing communications Promotional offers and bonus notifications are only sent with your consent. You can unsubscribe at any time.

4 Data storage and security

Bok33 stores your information on secure, encrypted servers. Our server infrastructure is managed in compliance with the international ISO 27001 security standard.

Retention periods depend on the type of data and applicable legal requirements. Even after account closure, certain information may be retained for a specified period to meet legal obligations.

Data deletion request Once legal obligations have been met, you may request the complete deletion of your data. Submit a request to our support team and we will act within 30 days.

5 Data sharing and disclosure

Bok33 never sells your personal information to third parties under any circumstances. However, limited data may be shared in certain specific situations.

Your information may be shared when:

  • Payment processors: To verify deposits and withdrawals (Mobile Banking, Nagad, Rocket)
  • Security partners: For fraud detection and prevention
  • Law Enforcement Authorities: When required by a valid legal order or investigation
  • Licensing authority: For regulatory audits and reviews
Our Commitment Whenever data is shared with a third party, only the minimum necessary information is disclosed, and a confidentiality agreement is mandatory with that party.

Bok33 never sells or transfers your information to advertising companies, data brokers, or any third party for commercial purposes. This is a core principle we stand by.

6 Cookie Policy

Bok33 uses cookies to enhance your browsing experience. Cookies are small data files stored in your browser.

Cookies We Use:

  • Essential Cookies: Login sessions and security tokens cannot be disabled as they are essential for the service to function
  • Functional Cookies: Remembering language preferences and game settings
  • Analytics cookies: Understanding & Improving Site Usage (Optional)
  • Marketing cookies: Showing personalized offers (optional, with consent)
Cookie Management You can disable or delete optional cookies at any time from your browser settings. Please note that some features may not function properly without cookies.

7 Your Privacy Rights

Bok33 respects your right to data protection. Your core rights are outlined below:

Right to access your data

You have the right to know what information we hold about you and to request a copy of that data.

Right to Rectification

You have the full right to request corrections to any inaccurate information we hold about you.

Right to deletion

In certain circumstances, you may request that your personal data be deleted.

Right to restrict processing

In certain circumstances, you have the right to request that the processing of your data be restricted.

Right to data portability

The right to receive your data in a structured, readable format and to have it transferred elsewhere.

Right to Object

You have the right to object to your data being used for marketing or other specific purposes.

Exercise Your Rights To exercise any of the rights listed above, contact our support team. We will respond within 30 days.

8 Security measures

Bok33 employs industry-leading security technology to keep your data safe. Our security team monitors systems 24/7 to detect any unusual activity.

  • 256-bit TLS/SSL Encryption on All Data Transfers
  • Database encryption and regular backups
  • Two-factor authentication (2FA) support
  • Automated Fraud Detection System
  • Regular third-party security audits
  • Strict data access controls for all staff
Suspicious Activity If you notice any suspicious activity on your account, contact our support team immediately and change your password.

Please note that no transmission over the internet can be guaranteed to be completely secure. You also play a role in keeping your account safe — use a strong password and keep your login credentials confidential.

9 Children's Privacy

Bok33 is strictly for users aged 18 and above. We do not knowingly collect personal information from minors.

If a minor is found to have registered on our platform, their account will be closed immediately and any collected data will be deleted.

A Note for Parents If your child has accidentally registered on bok33, please contact us immediately. We will promptly close the account and delete all associated data.

10 Policy changes

Bok33 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you via email or an in-platform notification.

The "Last Updated" date at the top of this policy will always reflect the most recent revision. Continued use of bok33 after any changes indicates your acceptance of the updated policy. We recommend reviewing this page regularly.

Change notifications For any major changes, we will notify you at least 7 days in advance so you have time to make an informed decision.

11 Contact us

For any questions, concerns, or requests regarding this Privacy Policy, please reach out to our dedicated privacy team.

Email Support

Send any privacy-related requests to us by email. You can expect a response within 24–48 hours.
[email protected]

Live chat

For urgent matters, contact us via live chat support. Our team is available 24 hours a day, 7 days a week.

Your Privacy Rights At a Glance

At bok33, you have full control over your own data.

Viewing your data

Amendment

Deletion

Portability

Restriction

Objection

Play safe, Join bok33

Enjoy the best gaming experience with your data fully protected. Register for free at bok33 today and claim your exclusive welcome bonus.

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